Get to know the whole week of "Email Marketing" in one place



1) Your must read introduction to Email Marketing http://bit.ly/QLHY4b

2)  Email Marketing isn't dead!!

3) Email Marketing VS Social media

4) What to do and don't in your email

5) The maximum displayed length for email subject on different mobile phones

6) The email Marketing process

7) The email cycle

8) The  golden rules of email marketing

9) Get to know how SEO, Social Media and Email Marketing work together

Don't forget to share it with your friends :)
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There is no doubt that Facebook will be competing with Google as Zuckerberg said about his graph search it might be a business over the years, which indicate it probably will change, and who know it also might become a web search more than a graph one based on your interests only.

The competition hit the roof after Mark words. specially that Facebook changed the ads structure as announced in 26 Feb http://on.fb.me/1jBIxXH

Even most marketers couldn't help but notice that Facebook ads structure are shifting a lot more like Google Adwords structure, with the different targeting and options provided of course!!

If you didn't get what we mean by now, we are only highlighting the main products both offer:

- Facebook VS Google +.
- Facebook new ad structure VS Adwords.
- Graph search VS Web search.

It’s expected that new approaches will hit the market soon from both companies but what you think their next move will be?
Curating content is the process of collecting, organizing and displaying information relevant to a particular topic or area of interest. Services or people that implement content curation are called curators. Curation services can be used by businesses as well as end users.

Curating a content customized to your audience interests and rewriting it based on your own point of view is not an easy task, but it`s a mandatory one nowadays.


This Guide will enable you to curate articles for your business, that will support you in fulfilling your customer needs on time when needed and will not harm your SEO.


Let`s start a scenario where you have no idea about the content you will write about except that you need to write about Topic ...X..., you need to keep in mind these questions as your guide lines before writing any article.


1) What my content value?
2) This value is targeting whom?
3) Is it my target audience?

Now to curate articles, you need 2 levels only

1) Searching
2) Writing


1) Searching,

At this point you need to look first for trusted resources for your info, what is out there to know about your topic? who provide the accurate info, history of it, who started this and how it`s done.


Basically you need to read quickly an overview about your selected topic


Second, You now know a lot of info about your topic that can be discussed, the tricky part is to choose the right info you will write about


Choosing process can be determined with internal and external analysis, Internal based on your customers directions, questions, clickable call to actions and even what your customers search on your website regarding this topic, While external can be completed after checking external tools like Google Keyword planner to understand search quantity for this info and Google Trends for right timing and geographic targeting.


2) Writing.

You now know info about the Topic you will write about, putting this info in order will save you a lot of time and ease up your writing process, try to  visualize the article main points


Visualize level can be done more accurately in the form of bullets, questions, or drawing the main ideas, but over all, this sums what your article will be about.


Questions and bullets could be


- What is (your topic name)
- Who started it?
- How it's done?
- Mistakes of doing it or how to avoid it`s mistakes?
- Whom to ask, if you need info about it?


You are now ready to write your article, you only need to make your content customized with

- your audience type, Beginners, intermediate, or experts
- your customer needs, remember you are writing this article based on a need from customer and as a result you need to fulfill it.


And your article content need to be, Focused on fulfilling customers need, Clear in its objectives, uses Attractive techniques for writing and a Value provider

After you finish curating your article you need to ask these questions before you post it,
1) Is there enough call to actions in the content?
2) Is my content Searchable?
3) Is my content Snackable?
4) Is my content Shareable?
5) Did it fill the need of my customers?


If all is yes then go a head and post it, if not you need to alter it before posting.


and finally my last recommendation, is to choose an engaging title

titles that work.PNG



Conclusion,

To curate articles from your point of view and understanding. you need to read about the topic you will write about, visualize the main points of your topic and how it will look like and your last step is writing based on the value provided in the content, approach technique and your targeted audience type.


Now tell us about your experience in writing articles?
One of the inbound marketing remarkable case studies was Barack Obama Re Election, his team used techniques and approaches that guaranteed him achieving his goal


Barack Obama’s presidential campaign was called by The Guardian the holy grail of digital campaigning.


Let`s find out how Barack's Obama team did it?


First They started their campaign by setting up a dashboard so if you want to be a volunteer of his campaign you need to add your address, Zip Code and email.


At this point it was noticed that Barack Team was trying to collect every piece of infor about his advocates.


Once you sign in the dashboard you can access very valuable content, news, political events and discussion forums.


After his team collected every piece of info about the advocates they started the process of catching the leads or people who will most likely keep the campaign going, simultaneously  calling the people who made donates and encourage them to keep supporting, they did everything from analyzing people online and offline performance to calling them on the phone.


Conclusion

Barack’s team attracted the volunteers to a dashboard where they offered them value with the content provided and asked them for their contact details.
Converting them into potential leads, and then closing the deal by filtering those leads to the real advocates of the cause.


What to learn?
Inbound marketing can support your goal whatever it was.


Now you tell us how you used inbound marketing in your business?
Here you are going out for a fresh air, visiting your uncle or even travelling with your friends, can you tell us the last billboard you saw and still remember it,


We wanna hear this answer, “just a minute..
Your thinking, thinking and here it`s, it was this ad for…. No wait it was for…”


Admit it, even if you can remember it, still it didn't stuck with you, and the whole industry of marketing is based on awareness and generate advocates for your brand which will finally lead to achieving your campaign goals.


The marketing world has evolved, in the early days you had to haunt the customer and follow him everywhere while now the customer can easily find and locate your business online.


The concept has changed from, selling to customers to earning customers.


Customers are your first and only valuable source in the marketing industry.


Comparing Outbound marketing to inbound marketing, can open a whole new definition of marketing for your business


To understand the difference between outbound and inbound marketing, check this

Infographic source


Outbound marketing is the traditional form of marketing where a company initiates the conversation and sends its message out to an audience.
Outbound marketing examples: Trade Shows, TV commercials, radio commercials, print advertisements (newspaper ads, magazine ads, flyers, brochures, catalogs, etc.), cold calls, and email blasts.

While inbound marketing is, is promoting a company through blogs, podcasts, video, eBooks, newsletters, whitepapers, SEO, social media marketing, and other forms of content marketing which serve to bring customers in closer to the brand

In other words, applying the outbound marketing is considered interruption marketing, you give information to customers about your products and services even if they are not looking for it.


And the most important value inbound marketing offers, is the ability to engage with your audience, collect their feedback, the value you provide via your services can be easily digested by your fans, and finally easily analyze your campaign or performance results.


Whatever your business is, introducing the value of your services and learning them how to make it part of their life, can and with time will beat the usual marketing methods in any business type.


Now tell us, how you will use inbound marketing for your business?



Social media industry has evolved a lot in the recent years, the channels started copying strategies and the tactics used, but it`s not who’s copying from who, it’s more about who is setting the industry trend and quickly adapting to changes

Facebook is a social media platform that is well known for it’s consistent updates, but its next updates will guarantee new challenges for other social media channels, targeting business segment.

Facebook is targeting Linkedin!!
1) According to this blog it looks like Facebook will be launching Targeting option for Ads based on Users job title, which will definitely attract recruitment job marketers, this update is definitely targeting linkedin main audience, who are job seekers 
2) Also we have mentioned before the Facebook business manager tool which allow marketers to manage everything on the same platform, Pages, ad accounts, people you are working with on the page and your large organization employees, seamlessly at the same time.

The Facebook business manager is designed for better optimization by Large organizations, another update targeting Business customers, who are permanent audience on Linkedin

With what we mentioned, Facebook trend will be headed for B2B industry and business targeting soon enough.

What you think Linkedin next move should be?


Being a brand on social media allows you to place your services where all your loyal fans are, and for the long term it allows your brand to build a long relationship with them, but Social media presence is a two sided weapons, and you couldn't be more careful now a days when a content is shared about your brand.
Taco Bell social media crisis is one of the lessons that should be taught about the danger of uncontrolled shared content on social media.
It all started in 2013, when Taco bell Licker photo were posted on social media, we are not so sure how it got online, 

In no time after the photo was posted it went viral to and by most of taco bell fans and non, accusing the company of neglecting the health rules for its customers.
Sure taco bell replied on their news platform.
They also replied to posts from customers on their timeline, but clearly this wasn't enough as all the comments were complaints and seeking for further information regarding the crisis.

After that Taco bell updated their status on the news platform
Lessons taught from Taco Bell crisis:
1) If you find any shared content about your brand on social media, you need to ask yourself 3 questions,

  • Will it present negative feedback about my brand?
  • Will it harm my brand image and reputation?
  • What my fans will think of it?


2) If you are having a problem on social media hurry up and go solve it on social media, the problem could have been handled better if Taco Bell spoke to their fans on social media, who were first asking before they became complainers


3) Listening tools, like Topsy and monitoring your brand name online, is very important to detect any issue before it goes viral and turn into crisis.


This was our lessons, now tell us, what would you have done if you were on the social media team of Taco Bell? and how would you have solved the crisis?
Even though many marketers consider dropping Facebook because of all the updates it has done to it`s reach algorithm, which made most of business pages pay in order to reach their fans, Yet it looks like facebook is not interested in the intentions and consideration of the marketers.


Facebook will be launching Facebook business manager tool, which allow advertisers who manage different large organizations, people, run different ads, and assign admin roles, to work on it more seamlessly at the same time.


With Business manager you will be able to easily scale your business and marketing efforts, as you will be managing everything on the same platform, Pages, ads, people you are working with on the page and your large organization employees,

To check the business admin experience for yourself, check this video,

You can join in from here https://business.facebook.com/ but if it`s not available to you now, you can contact your sales representative and if you don`t have one, just enter your email at the bottom of the page to be contacted when Business Manager is available to you. 

What you think of the new tool?




No one can expect what can happen with social media these days.
As it hasn't become just a way to interact with our friends and family only, but it also offered us a way to engage with our favorite brands and business, online 
And on the other hand, allowed brands to interact with its beloved fans and gather data about them.
But social media is not all about love, sometimes the relation between customer and brand social media presence turns into crisis like we discussed in Taco Bell

And the only solution lies within
  1. Before the crisis happen.
  2. After the crisis happen.

1) Before the crisis happen, you need to:


1- Listen

And pay close attention to what your customers say about your brand and to your brand.
- Use monitoring tools to know what your customers say about your brand online like, 

2- Answer your customers
Answer your customer questions and appreciate their feedback and opinions on your social media platforms.

3- Set your business social media guidelines “House rules”
Set your customer expectations, when they should expect your answer, what they shouldn't post on your wall and what is allowed, when you are open and what is your weekends and your terms and conditions.

4- Choose your social media team carefully
A lot of social media crisis happened because the agency or the employee responsible wasn`t care enough to put some thought in his post, which led to misunderstanding by fans and finally a crisis, so you need to choose your social media team with cautious.

2) After the crisis happen.


This is it, no matter what you did, the crisis happened, now what are you going to do to keep the peace on your social media presence.

1- Acknowledge the crisis
The first thing you need to do after your crisis post went viral, even if you deleted it, is to not ignore it or saying that your account was hacked and you are not responsible for the crisis,
Acknowledge the crisis, step up to it and say you were wrong.

2- It`s okay to say I'm sorry.
Now that you have acknowledged the crisis it`s time to say that you are sorry for the harm it did to your fans.
At least if you're not going to say you’re sorry make an announcement that indicate that you appreciate your customers feedback and this crisis won't go easy, with some actions that will be done.

3- Respond thoughtfully.

The usual from your fans, is to be divided some will appreciate your apology and others will not, your role here is choose the words you will use to respond to them carefully, Don`t...

  • Attack them
  • Overreact in your reply
  • Make your replies long ones, complex and misleading

Now you should have managed to get through your crisis with least damages to your brand as you can.

What you will do in your social media crisis?.


Social media for business is not about what your product is, it's about knowing what your customers want to hear from your brand, and listening to what they say about your name, allow you to...
  • Gather data about your fans.
  • Analyze customer feedback.
  • Track any issue before it turn into crisis.
  • Better crisis management.
But what if…..


What if you did all of that, and you faced a crisis like the one Burger King surprisingly faced on their Twitter account,

It all started when burger king Twitter account was hacked on Feb-18-2013, and it`s profile pic and the name was changed to McDonalds and McDonalds logo, tweeting Tweets to promote McDonalds from a burger king Account is considered a crisis indeed.

The case went Viral between fans and non ones, leaving everyone in wonder how this happened and predicting a nightmare for the social media team of Burger King.

With nothing else they can do Burger King made a statement about the Twitter hacking
All of this actually considered social media crisis for burger king, except that what happened after was unexpected.

As Burger King followers increased from 77K to 111K and 1000s of mentions, and for the first time Burger King was a trend on Twitter.

It turns out that most of the fans hated the hack, and felt empathy for the brand, and unlike any other social media crisis the social media team weren't fired.

Even McDonalds Tweeted about it
Actually Burger King social media team felt relief that they tweeted after they had the account back


Conclusion,
- Sometimes what you consider a crisis will show you the real color of your fans, who will support you and stand by you till the end.
- You should really choose some difficult Passwords for your social media account to avoid being in this situation.
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